Vacancies

What if your next role could help people step forward and make a difference when it matters most?

At LIVES, we believe that saving lives starts long before an emergency happens. Through prevention, education and community engagement, we help people develop the skills, confidence and willingness to step forward and help when it matters most.

We’re looking for an enthusiastic and experienced Community Prevention and Programmes Manager to lead and develop this important area of our work. This is an exciting opportunity to shape a growing portfolio of community programmes that help create safer, healthier and more resilient communities across Lincolnshire.

Working with volunteers, community groups, partners and funders, you will lead programmes that deliver lifesaving skills training, support community resilience and help prevent illness and injury. You will play a key role in turning ideas into practical action and ensuring our programmes deliver meaningful and measurable impact.

What you’ll be doing

You will lead the day-to-day delivery and development of our community education and prevention programmes, including initiatives focused on lifesaving skills, public safety, health improvement and early intervention.

A significant part of the role will involve recruiting, supporting and developing our network of Community Champion volunteers, helping them deliver high-quality community education and engagement activities with confidence and consistency.

You will build strong relationships with schools, workplaces, community groups, local organisations and other partners to expand the reach and impact of our programmes. You’ll also lead funded projects, ensuring they are delivered effectively, achieve agreed outcomes and provide clear evidence of impact for funders and stakeholders.

Alongside programme delivery, you will identify opportunities for growth, contribute to funding applications, support the development of new initiatives and help shape the future direction of community prevention work within LIVES.

About you

We’re looking for someone who combines excellent organisational and project management skills with a genuine passion for working with communities.

You will have experience of coordinating, delivering or managing community-based projects, programmes or services, along with experience of engaging communities, building partnerships and supporting volunteers. You’ll be comfortable managing multiple priorities, monitoring outcomes and demonstrating impact, while maintaining a practical and solutions-focused approach.

You will be an excellent communicator, able to build positive relationships with a wide range of people, and motivated by the opportunity to help communities become safer, healthier and more confident.

Experience within the charity, healthcare, public health, education, emergency response or community development sectors would be advantageous, but we are equally interested in people who can demonstrate transferable skills and a commitment to our mission.

Why join LIVES?

LIVES is a charity dedicated to saving lives in Lincolnshire. Every day, our volunteers, clinicians and staff work together to help people in their moment of need, equip communities with the skills and confidence to act when it matters most, and provide support before, during and after health emergencies.

This is a rare opportunity to lead a growing area of work where you can see the direct impact of your efforts on individuals, communities and the future direction of the charity. If you’re passionate about empowering people, developing volunteers and creating programmes that make a real difference, we’d love to hear from you.

Location: Horncastle, Lincolnshire
Salary: £50,000 FTE
Hours: Part-time, 15 hours per week

LIVES is seeking an experienced clinician with a passion for patient safety, safeguarding and continuous improvement to lead our clinical governance and quality agenda.

This pivotal leadership role will work closely with the Medical Director to ensure the organisation continues to deliver safe, effective and high-quality care across a diverse workforce of staff and volunteers. You’ll play a key role in maintaining our CQC Good rating while helping shape the future of quality, governance and patient safety across the charity.

Key Responsibilities

• Lead and develop the organisation’s clinical governance and quality framework
• Oversee incident management, learning events and patient safety processes
• Ensure compliance with the Patient Safety Incident Response Framework (PSIRF)
• Provide strategic and operational leadership for safeguarding across the organisation
• Chair governance forums including Learning Events and Safeguarding Review Groups
• Lead the development and delivery of a structured clinical audit programme
• Identify trends, risks and learning opportunities to drive continuous improvement
• Produce governance reports and provide assurance to senior leaders, commissioners and regulators
• Oversee complaints, claims and coroner cases alongside relevant subject matter experts
• Maintain compliance with CQC standards and regulatory requirements
• Line manage the Quality Administrator and support the development of quality systems across the organisation

Essential Experience, Skills and Attributes

• Registered healthcare professional (e.g. paramedic, nurse, doctor or allied health professional)
• Experience working within a clinical governance or quality management role
• Experience contributing to or leading safeguarding processes
• Experience leading audits and quality improvement initiatives
• Experience chairing meetings and producing high-quality reports
• Strong understanding of patient safety, incident management and PSIRF
• Strong knowledge of safeguarding legislation, frameworks and best practice
• Ability to analyse data, identify trends and translate findings into practical improvements
• Ability to provide constructive challenge and effective governance oversight
• Excellent organisational skills with the ability to embed and sustain systems over time
• Strong communication and stakeholder engagement skills
• Proficient in digital systems, including Microsoft 365 and patient record systems
• Professional, resilient and committed to delivering high-quality patient care

Desirable Experience

• Safeguarding Adults and/or Children Level 4 qualification
• Experience within pre-hospital, urgent or emergency care settings
• Experience working in a CQC-regulated environment
• Experience chairing safeguarding or case review forums
• Experience working with volunteer-led organisations

This is an excellent opportunity for an experienced clinician seeking a flexible portfolio role with significant organisational influence, helping to ensure LIVES continues to deliver outstanding care and support to patients across Lincolnshire.

Location: Horncastle, Lincolnshire
Salary: Competitive
Hours: Part-Time

LIVES is looking for a compassionate and experienced healthcare professional to help shape and deliver our developing Aftercare Service.

This unique role sits at the heart of patient experience, providing support to patients, families and bystanders following incidents attended by LIVES. Working closely with healthcare partners, volunteers and internal teams, you will help ensure people receive the information, support and signposting they need following what can often be a life-changing event.

This is an opportunity to make a meaningful difference beyond the point of clinical intervention, helping people navigate their journey after emergency care while contributing to service development, learning and quality improvement.

Key Responsibilities

• Act as the primary point of contact for patients, families and bystanders following incidents attended by LIVES
• Provide clear, accessible information about care provided and likely next steps
• Signpost individuals to appropriate support services and resources
• Coordinate and facilitate patient and crew reunions in a sensitive and respectful manner
• Manage messages of thanks and feedback, ensuring they are shared meaningfully with staff and volunteers
• Develop and improve aftercare pathways, resources and communication channels
• Build relationships with hospitals, ambulance services and external support organisations
• Contribute to understanding patient outcomes and identifying opportunities for service improvement
• Support safeguarding processes, incident reviews, complaints and quality activities
• Maintain accurate records and ensure all interactions are handled professionally and confidentially

Essential Experience, Skills and Attributes

• Registered healthcare professional (e.g. nurse, paramedic, allied health professional or similar)
• Experience supporting patients and/or families to understand care, treatment and outcomes
• Experience working with individuals in sensitive or potentially distressing situations
• Excellent interpersonal and communication skills, with the ability to handle sensitive conversations
• Ability to provide reassurance and guidance while maintaining professional boundaries
• Understanding of confidentiality, safeguarding and patient-centred practice
• Strong organisational skills and the ability to manage a varied workload
• Ability to develop clear, accessible information and resources for a range of audiences
• Compassionate, empathetic and emotionally intelligent
• Calm and resilient, with the ability to manage exposure to difficult situations
• Professional, proactive and solutions-focused
• Collaborative and committed to improving patient outcomes
• Strong alignment with LIVES values and a commitment to compassionate care

Desirable Experience

• Experience working within a charity or voluntary sector environment
• Experience developing support pathways, resources or community-based services
• Experience working with external agencies, healthcare providers or support organisations

This is an exciting opportunity to influence and develop an important area of work within LIVES, helping patients, families and communities receive support when they need it most.