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Your stories
We love hearing about your experience with LIVES and how we have made a difference to you. Do you have a story about LIVES you would like to share to help promote the important work we do? If so, please email stories@lives.org.uk with your story or a brief summary and a member of the Fundraising & Marketing team will be in touch.
Saying thank you
If you would like to personally say thank you to a LIVES Emergency First Responder or Medic Responder who has helped you or your family member, we can help assist this and forward on any messages of thanks or cards from patients. It is not always possible to meet the responder in person but if this is something you would like to enquire about, please contact the LIVES HQ team on info@lives.org.uk or call 01507 525999 and a member of our team may be able to facilitate an opportunity to say thank you.
Patient data
Where LIVES volunteers are first on the scene to a medical emergency they will complete a Patient Report Form, this Patient Report Form details the care they have provided. If you are transported to the hospital this form will go with you to the hospital to support your onward care, if you are left at home we’ll leave a copy at home with you.
A copy of this patient report form is retained centrally by LIVES, this data is used by LIVES for audit purposes and to support your care.
This data is not used for fundraising or marketing purposes. This data is shared with our NHS partners and where we have a legal obligation to share with the police or Coroners in certain circumstances.
If you’d like to be involved in any fundraising or marketing case studies, please email stories@lives.org.uk or tick the box in the feedback form to let us know you’re happy to be contacted. If you are happy for feedback to be used on social media please also tick the box.
Your personal data can be requested by submitting a subject access request to info@lives.org.uk.
Have you been helped by a LIVES Community First Responder or Medic?
LIVES is a Lincolnshire charity supporting volunteer Community First Responders across Lincolnshire, who are highly trained volunteers who respond quickly to medical emergencies in their communities—providing vital care in those first critical moments before handing over to the ambulance service. Their actions save lives.
We’re committed to delivering the highest standard of care to you and your community. As we don’t often get to hear what happens after we leave patients in the capable hands of the ambulance service, your feedback—whether it’s a comment, compliment, or suggestion—is incredibly important to us.
If you’d like to be involved in any fundraising or marketing case studies, please tick the box in the feedback form to let us know you’re happy to be contacted.
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